HOW TO CUSTOMIZE ？
Design and send an artwork proof to you back.
Once we receiving your confirmation of the artwork proof, we will proceed to the mould tooling.
We use the mould to create semi-finished products and then they will go to polishing / plating /
attachment fixing / colour injection / inspection / packing.
Question1: What is MOQ of your product.
Answer: There is no MOQ limited for our standard product.
Question2: Can your product pass EN71, REACH etc test?
Answer: Yes, it is, please contact with our sales team for more information.
Question3: How quick custom sample quickly?
Answer: It takes 3~7 days after artwork and order confirmed.
Question4: How fast can we get a price for custom item?
Answer: It takes 30 mins to 1 hour to make a quotation sheet for you.
Question5: What guarantee do I have that assures me I will get my order from you since I have to pay in advance? What happens if the products you shipped are wrong or poorly made?
Answer: Ideal Art & Crafts Gifts Co.,Ltd. has been in business since 2008. We do not only have strong production team to make sure quality, but also a audited supplier by BV. Alibaba Trade ASSURANCE make sure your money safe.
Question6: How can I get a tracking number of my order that has been shipped?
Answer: When your order shipped, our sales will send email to inform it.
Question7: You are factory or trade company?
Answer: We are factory.